Track Order

Track Your Order

Once your Kasa Himalaya order has shipped, you will receive a shipping confirmation email with a tracking number.

You can use the tracking number in your shipping confirmation email to follow your package through the carrier or our tracking service.

When will tracking appear?

Tracking information may take 24–72 hours to update after dispatch, especially for international shipments.

Order processing

Most orders are prepared within 2–5 business days before shipping. Estimated delivery time is shown at checkout based on your shipping destination and the available shipping method.

Need help?

If your tracking has not updated for several days, or if you need help with your order, please contact us at chaokunc4@gmail.com with your order number.

Natural stone pieces are carefully checked and packed before dispatch. Thank you for your patience while your jewelry travels to you.