Terms of Service

Welcome to Kasa Himalaya. By visiting our website or purchasing from us, you agree to the following terms.

Store Information

Kasa Himalaya is an independent natural stone jewelry brand inspired by Tibetan Himalayan colors, textures, and everyday calm. Our website is operated for the sale of jewelry and related brand content.

Product Information

We try to describe and photograph products as accurately as possible. Because our pieces use natural stones, pearls, wooden elements, and handmade details, slight variations in color, texture, shape, size, and surface marks may occur. These natural variations are not defects.

No Medical or Mystical Claims

Kasa Himalaya does not make medical, therapeutic, religious, or mystical claims. Words such as calm, grounding, softness, and quiet strength describe emotional feeling, styling mood, and everyday experience only.

Orders

After placing an order, you will receive an order confirmation if the checkout is completed successfully. We reserve the right to refuse or cancel orders if payment cannot be verified, inventory is unavailable, shipping information is incomplete, or suspicious activity is detected.

Pricing and Availability

Prices and availability may change without notice. If a product becomes unavailable after an order is placed, we will contact you with the next available option.

Shipping

Orders are processed within 2–5 business days in most cases. Estimated delivery time is shown at checkout based on the shipping destination and available shipping method. International orders may be subject to customs duties, import taxes, or local fees charged by the destination country.

Returns

Return requests may be accepted within 14 days of delivery according to our Shipping & Returns policy. Items must be unused, unworn, and in their original condition unless the item arrived damaged or incorrect.

Website Use

You agree not to misuse our website, copy our content for commercial use without permission, interfere with store security, or use the website for fraudulent activity.

Limitation of Liability

To the fullest extent permitted by law, Kasa Himalaya is not responsible for indirect, incidental, or consequential losses resulting from use of the website, shipping delays, customs processing, or improper product care.