We need 3-5 business days to prepare your order for shipment.
Estimated delivery time is approximately 14 business days.
If you encounter any delivery issues, please contact us promptly for assistance.
Returns
We are pleased to offer a 30-day return period from the date your order is delivered.
Most return requests are processed within 14 business days; however, during peak business periods, processing may take up to 30 business days.
All refunds will be credited back to your original payment account.
Please note: Shipping fees, customs duties, and VAT (Value Added Tax) are non-refundable.
Warranty
Each item comes with a one-year quality warranty. We offer free repair services for any quality-related issues.
For non-quality related issues, we can also provide repair services, but a service fee will be charged depending on the specific condition of the item.
Exchanges
Currently, we do not offer exchange services, including for rings and other specific sized items.
If you have any questions about size selection or item choices, please feel free to contact us; our customer service team would be happy to assist you before you place your order.
